Shipment Selections

Shipment Selections

Shipment Selections allow you to control which functions are triggered when a waybill is posted for a specific Shipping Agent / Shipping Agent Service combination. By configuring Shipment Selections, you can tailor the posting behaviour per carrier service — for example, automatically generating a return label alongside the outbound label, or enabling cancellation for a specific service.

Where to find Shipment Selections

Shipment Selections are accessible from two places:

• The Shipping Agents list page — select a Shipping Agent and open Shipment Selections from the ribbon
• The Shipping Agent Services list page — select a Shipping Agent Service and open Shipment Selections from the ribbon

Available functions

Each entry in Shipment Selections links a Shipping Agent Service to one or more Shipment Functions. The following functions are available:

• Post Shipment — books the shipment with the carrier and generates a carrier label (standard posting)
• Get Quote — retrieves a freight price estimate from the carrier before committing to a shipment
• Post Order — posts the shipment as an order-type booking (carrier-specific behaviour)
• Post Draft — posts the shipment as a draft booking (carrier-specific behaviour)
• Post Return — generates a return shipment label at the same time as the outbound label
• Cancel Shipment — sends a cancellation request to the carrier for a previously booked shipment
• Reprint Label — reprints an existing carrier label for a posted shipment
• Print Related Documents — prints carrier-related documents associated with the shipment

Combining multiple functions

Multiple functions can be configured for the same Shipping Agent Service. For example, you can add both Post Shipment and Post Return to a service so that every time a waybill is posted for that service, both an outbound label and a return label are generated automatically — without any extra steps for the user.

Tip

Configure Shipment Selections per service to automate your shipping workflows. For example, if a specific carrier service always requires a return label, add Post Return to that service’s Shipment Selections so it is handled automatically every time.

Reprint Label

The Reprint Label function allows you to reprint an existing carrier label for a previously posted shipment. This is useful when a label has been lost, damaged, or needs to be reprinted for any other reason — without having to re-book the shipment with the carrier.

To enable Reprint Label for a Shipping Agent Service:

1. Open the Shipping Agents or Shipping Agent Services list page
2. Select the relevant Shipping Agent Service and open Shipment Selections from the ribbon
3. Add the Reprint Label function to the Shipment Selections for that service

Once configured, the Reprint Label action becomes available for posted waybills using that service.

A related function, Print Related Documents, can also be added to Shipment Selections. This prints carrier-related documents associated with the shipment — such as delivery notes or customs documents — and works in the same way as Reprint Label.

Note

Reprint Label is separate from the reprint functionality available on the Track & Trace page. This function is configured per Shipping Agent Service via Shipment Selections and applies when reprinting directly from the document or waybill.