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Request Quote

The Request Quote function lets you retrieve an estimated shipping price and delivery time from the carrier before committing to a shipment. This is useful when you need to check freight costs upfront, communicate shipping costs to a customer, or compare rates before deciding how to ship an order.

Request Quote is available on the following document types:

  • Sales Orders
  • Transfer Orders
  • Service Orders

Open the relevant document and select Request Quote from the Shipment ribbon or actions area. You can also use the keyboard shortcut Alt+R.

Once you trigger Request Quote, the connector sends the shipment details to the carrier platform. The carrier returns an estimated quote which is then displayed directly in Business Central, showing:

  • Estimated shipping cost — the freight price for the shipment based on the current order details
  • Estimated delivery time — the expected delivery timeframe for the selected carrier and service

You can review this information before deciding whether to proceed with posting the shipment.

  • Before committing to a shipment — check the freight cost before posting the waybill, so there are no surprises
  • Communicating costs to customers — retrieve the estimated shipping price to include in a quote or order confirmation for the customer
  • Comparing rates — request quotes for different carriers or services to find the most cost-effective option for a given order